GDPR

PRIVACY AND COOKIES POLICY OUR PRIVACY AND COOKIES POLICY

We are DREAMTODAY LLC, and we process your personal data as joint controllers.

What we use your data for. We will use your data (collected online or in person), among other purposes, to manage your registration as a user, to manage your purchases of products or services, to respond to your queries, and, if you wish, to send you our customised communications. Why we use your data? We have legal standing to process your data for various reasons. The main reason is that we need to process your data to perform the contract that you accept with us when you register and when you make a purchase or enjoy any of our services or functionalities. We also use your data for other reasons, for example, to respond to your queries or to send you newsletters that you have asked to receive from us. Your rights: You have the right to access, rectify or delete your personal data. In certain cases, you are also entitled to other rights, such as, for example, to object to us using your data, or to transferring your data, as explained in depth below. We are transparent about what we do with your personal data, to help you to understand the implications of the way in which we use your data, and the rights you are entitled to in relation to your data: We permanently make available for you all the information included in this Privacy and Cookies Policy, that you can check when you consider appropriate, and in addition, o you will also find further information on how we use your data as you interact with us.  These are some terms we regularly use in this Privacy and Cookies Policy: o When we speak about our Platform, we refer, in general, to any of the channels or means, digital or in person, you may have used to interact with us. The main ones are: Our Website, www.alkassiri.com. Who is controller of your data? Your data controllers are:  DREAMTODAY s.r.o. Do Hrbov, Gbeľany 01302, Slovakia, s.r.o.,Why we process your personal data? Depending on the purpose for which we process your data from time to time, as explained above, we need to process one or other data, which will in general be, depending on each case, as follows:  your identity data (for example, your name, surname, language and country from which you interact with us, contact data, etc.); economic and transactions information (for example, your payment or card data, information on your purchases, orders, returns, etc.); connection, geolocation and/or browsing data (if you interact with us from your mobile phone, for example);  commercial information (for example, if you have subscribed to our newsletter), information about your tastes and preferences. Remember that, when we ask you to fill in your personal data to give you access to any functionality or service of the Platform, we will mark certain fields as compulsory, since this is information that we need to be able to provide the service or give you access to the functionality in question. Please take into account that, if you decide not to make such data available to us, you may be unable to complete your user registration or may not be able to enjoy those services or functionalities. Depending on how you interact with our Platform, i.e., depending on the services, products or functionalities that you wish to enjoy, we will process your personal data.  For invoicing purposes and to make available to you the tickets and invoices of the purchases you have made through the Platform. Remember that you may unsubscribe from the Newsletter at any time without cost through the “Newsletter” section of the Platform, in addition to through the instructions that we provide you with in each notice. If you do not want to receive push notifications, you can deactivate this option in your mobile device. To perform promotional actions (for example, for the organization of competitions or to send the list of items stored to the e-mail you designate). On participating in any promotional action, you authorise us to process the personal data that you have shared with us depending on the promotional action and disclose them through different media such as social networks or the Platform itself. In each promotional action in which you participate you will have available the terms and conditions where we will be providing more detailed information about the processing of your personal data.  To disseminate in the Platform or through our channels in the social networks photographs or pictures that you shared publicly, provided that you expressly give us your consent for the purpose. 5. Analysis of usability and quality to improve our services If you access our Platform, we inform you that we will treat your browsing data for analytic and statistic purposes, i.e., to understand the manner in which users interact with our Platform and thus be capable of introducing improvements in the Platform. In addition, we occasionally perform quality surveys and actions to know the degree of satisfaction of our customers and users and detect those areas in which we may improve. How we are legally permitted to process your data? The legal terms on which we are permitted to process your personal data also depends on the purpose for which we process them, as explained in the following table: Purpose Legal standing 1. To manage your Platform user registration We process your data because this is necessary on the terms regulating the use of the Platform. In other words, for you to be able to register as a user on the Platform, we need to process your personal data, since we would otherwise be unable to manage your registration. 2. Development, performance and making of the purchase or services contract We process your data because their processing is necessary for us to make the purchase or services contract with you. 3. Customer Support We consider that we have legitimate interest in answering the requests or queries raised by you through the existing different contact channels. We understand that the processing of these data is also beneficial to you to the extent that it enables us to assist you adequately and answer to the queries raised.4. Marketing We are legally permitted to process your data for marketing purposes. 4. How long will we keep your data? The time for which we will keep your data will depend on the purposes for which we process them, as explained below: Purpose Time for which the data are kept 1. To manage your Platform user registration We will process your data for the time during which you remain a registered user (meaning, until you decide to unsubscribe). 2. Development, performance and execution of the purchase or services contract We will process your data for the time necessary to manage the purchase of the products or services that you buy, including potential returns, complaints or claims related to the purchase of the product or service in question. Sometimes, we will only process the data until the time when you decide, as is the case of payment (card) data that you requested us to store for future purchases. 3. Customer Support We will process your data for the time necessary to meet your request or application. 4. Marketing We will process your data until you unsubscribe or cancel your subscription to the newsletter. If you participate in promotional actions, we will keep the data during a six (6) months period from the end of the action. 5. Analysis of usability and quality We will process your data occasionally for the time during which we proceed to carry out a specific quality action or survey or until we anonymise your browsing data. Notwithstanding the fact that we will process your data for the time strictly necessary to achieve the purpose in question, we will subsequently keep them duly stored and protected for the time during which liability may arise for their processing, in compliance with legislation in force from time to time. Once each of the potential actions is time-barred we will proceed to delete the personal data. 5. Do we share your data with third parties? No data is sent or share with third party. Its only for process of registration or purchasing our products. Please remember that, as a 10 general rule, you must provide us only with your own data, not with those of third parties, other than to the extent otherwise permitted in this Privacy and Cookies Policy.  To request that we erase your personal data to the extent that they are no longer necessary for the purpose for which we need to keep processing them, as we have explained above, or when we are no longer legally permitted to process them. What happens when you provide us with data of third parties? We offer functionalities or services that require us to process the personal data of a third party that you must provide, such as in the case of activation and sending of the Gift Voucher or the management of the application for the Gift Voucher. If you provide us with personal data of third parties, you confirm that you informed them of the purposes and of the manner in which we need to process their personal data. Changes to the privacy and cookies policy: We may amend the information contained in this Privacy and Cookies Policy when we consider this appropriate. Should we do so, we will notify you by your provided email. INFORMATION ON COOKIES We use cookies and similar devices to facilitate your browsing in the Platform, understand how you interact with us and, in certain cases, to be able to show you advertisements in accordance with your browsing habits. Cookies are an essential part of how our website works. The main purpose of our Cookies is to improve your browsing experience. For example, they are used to remember your preferences (language, country, etc.) while browsing and on future visits. You may restrict, block or delete the Cookies from this website at any time by changing the configuration of your browser following the steps indicated below. While the settings are different in each browser, Cookies are normally configured in the “Preferences” or “Tools” menu. For further details on configuring Cookies in your browser, see the “Help” menu in the browser itself. Which particular Cookies does this website use and for what purpose? The chart below shows the Cookies, tags and other similar devices used by this website, together with information on the purpose, duration and management (proprietary and by third parties) of each one of them. 13 Technical and personalisation cookies: for identification and authentication, browsing, interface customisation, favourites… These Cookies are used to identify the user during the session, prevent the user from repeating login processes on the website, speed up certain procedures on the website, remember the selections made during the session or on subsequent visits, remember the pages that they already visited, etc. COOKIES PURPOSE DURATION MANAGEMENT User identification They are used to identify and authenticate the user. They also contain the technical data from the user’s session such as, for example, waiting time for connection, session identifier, etc. Session Own cookies Session identifier They are used to identify the http session of the user. They are common in all web applications to identify user requests during a session. Session Own cookies Navigational status They allow the user’s navigation status to be identified (start of the session, first page, first access, scroll status, state of voting, etc.). Session Own cookies User selections They store the session values chosen by the user, such as the store, language, currency, products, size, etc. Session Own cookies Favourites and last selections They allow the user’s favourite selections to be remembered (stores, for example) as well as their last selections (stores, products, cookies installation consent, etc.) in later web sessions. Persistent Own cookies SHOPPING BASKET They store information about the mini shopping basket, such as the identification details of the user associated with the aforementioned basket. Session Own cookies Protocol They allow changes to be processed between secure (https) and non-secure (http) domains (protocol). Session Own cookies Cookies for navigation analysis These Cookies obtain generic information about the user’s access to the website (not to the content itself) in order to subsequently provide us with aggregated information about these accesses for statistical purposes. Therefore we suggest consulting the privacy page of Google Analytics, https://developers.google.com/analytics/devguides/collection/analyticsjs/cookieusage, to obtain further information on the cookies it uses and how to disable them.

 

YOU ARE IMPORTANT TO US AND THEREFORE WE SHALL DO OUR BEST IN ORDER TO PROTECT YOU AND YOUR DATA AND NEVER USE IT FOR THIRD PARTIES OR AGAINST YOU.